All of our pieces are handcrafted from natural stone. Variations in color, veining, translucency, and texture are normal and expected — these characteristics make every item truly one of a kind.

Some stone types are more delicate, so small edge variations or minor repairs may appear due to hand-carving. These are not considered defects, and we do not accept returns, exchanges, or refunds for natural stone characteristics.

If your item arrives broken or structurally damaged, please contact us within 7 days of delivery with clear photos of the issue. Our team will carefully review the case and ensure a smooth and thoughtful resolution.

Thank you for supporting our small handcrafted business — your understanding helps us continue creating meaningful, one-of-a-kind pieces. 💗